It’s fair to say that, if you discover your mechanic saying, “I’m going to drive this bitch around redlining it…it’s either going to make it worse, or fu$%ing fix it” about your car, you have every right to be pissed off.
And that’s what the owner of a 2013 Ford Mustang claims he heard in a video from the dashcam that was purportedly left rolling when in his car when he took it to the Ford Sawgrass dealership in Florida to check for a knocking noise from the engine.
From the footage, it’s clear that the two mechanics (?) were aware of the dashboard cameras, though, one of them says, “Yea, but I don’t know if he’s recording all the time”. Well, now, you do…
We can hear the sounds from the Mustang revving in low gear, with the owner, who goes by the nickname “macAbuzer” on YouTube, and “CVH” on a number of Ford forums, alleging that they redlined the car in first gear for five miles.
After getting his ride back, the Mustang owner claims that the “Shelby CS1 wheels were damaged along with the transmission during the time they had my car” and that, while the dealer eventually replaced the rims, they didn’t find anything wrong with the gearbox.
This all happened in June, but things heated up after CVH posted the video online. “Sawgrass Ford just filed a police report against me for posting the video,” he wrote on the Fastfordmuscle forums on Thursday. Today, Reddit also picked up the story, and, well, you know how these things spread on the internet; Ford Sawgrass’ FaceBook page is already bursting with comments that contain said recording.
Until we hear something new on the matter, check out CVH’s account and video footage of the incident from his YouTube channel.
This is what the Ford Mustang owner wrote:
“This is how a mechanic from Sawgrass Ford, Sunrise, FL. attempted to fix my car.
I had a small knock from the top of my engine, maybe carbon build up. The mechanic, instead of treating with chemicals (protocol), decided that it would be easier to run my car in first gear for 5 miles at redline. He discusses with another mechanic in the car how he would like to either fix it or blow it up. My expensive Shelby CS1 wheels were damaged along with the transmission during the time they had my car. There was rubber down the sides of my car and 80+ miles on my car from when the camera was shut off by the shop foreman.
I gave them 2 chances to repaint the wheels, until they had to replace them finally. They gave the car back to me with 3 new wheels and told me that they replaced 4, THEY LIED again. I spent much time trying for them to get my wheels balanced after that, and to top it off, now my transmission flare is considered normal to them, even though it was operating properly when I dropped it off, they refuse to fix it without an engine light code. My car is not shifting normally from 3rd to 4th gear now and sometimes loses the gear completely.
After over a month of time back and forth to the dealership, I have come to the conclusion that this will never get resolved and I am too scared and untrust worthy of this dealership to keep my car out of my site again.
I record in and out of my car at all times and my cameras are in clear site of view. The mechanics point out the camera and mention that it is possible that it is recording.
After all the issues I had with this dealership, the mechanic still has a job at this dealership servicing cars.
How I kept my cool, I do not know! My wheels have been replaced finally! They will not repair the transmission and I have the extended service plans. What a shame!”[Hat tip to Tony!]
Warning: Video contains foul language