Rivian is still making adjustments to its product lineup and the latest one has customers upset. And that’s because they now have to choose between having maximum range or maximum power. According to a new post over on RivianForums, the brand sent customers an email detailing that it won’t end up offering a Quad-Motor vehicle with the Max Battery pack it promised years ago.

The Max pack has never made it into a production Rivian product but when it does it should provide about 400 miles of range. That’s obviously desirable and it’s easy to see why owners would want to pair that with the quad-motor setup found in the R1T truck and R1S SUV. Letters detailing the change in production went out to those who selected the two features.

To keep the Max pack, reservation holders need to accept that their vehicle will come with a dual-motor setup (one motor on each axle). Sure, the truck or SUV will still be AWD, but it won’t have the same 835 hp (622 kW) available on the quad-motor version. Perhaps to satisfy those with a need for speed, Rivian says that it’ll sell the dual-motor in two power levels.

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 Rivian Won’t Fulfill R1T Or R1S Orders Combining Quad-Motors With Max Pack Battery

The normal dual-motor version will produce 600 hp (447 kW) while an “Enhanced” version will make 700 hp (521 kW). Both will be capable of towing up to 11,000 pounds (4,989 kg) so at least there’s no loss of performance there. Those who choose to keep the max pack will get a rebate too. Normal dual-motor customers get $4,500 back while Enhanced dual motor buyers get $2,000.

The brand says that “This update introduces a more energy dense Max pack design that pairs with our Dual-Motor drive system to deliver long range with outstanding performance at a lower price point.” We have yet to find out exactly what the EPA-estimated range will be once production is finalized.

Those who want to stick with the quad-motor setup will have to settle for the ‘Large pack’ with its EPA-estimated range of 321 miles. They could end up getting their vehicle much sooner though. Rivian actually details in the email to customers that they could receive their vehicle as soon as early next year.

It does say that at some point in the future it’ll offer the combination again but gives no timeline whatsoever as to when that might take place. Somewhat hilariously, Rivian also released a bunch of content online about how capable the dual-motor AWD setup is.

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