Tesla Model 3 Loses Consumer Reports Recommendation Over Reliability Issues

The Tesla Model 3 is no longer be recommended by Consumer Reports due to a number of owner complaints about the electric sedan.

The American magazine published the results of its annual reliability survey and collected data on nearly 470,000 vehicles, including the Model 3. While most owners who responded to the survey are happy with the vehicle, many did report reliability issues.

For example, they identified issues with the body of the Model 3, its paint, and the interior trim. Owners also reported in-car electronics problems, such as the infotainment screen freezing, as well as defects with the Model 3’s glass, including cracks in the rear window.

“The touch screen would intermittently begin acting as if someone was touching it rapidly at many different points,” one respondent said. “This fault would cause music to play, volume to increase to maximum, and would re-scale and pan the map in the navigation system.”

Despite reliability issues, Model 3 owners are still happy with the vehicle, placing the sedan among the top mpdels Consumer Reports’ recent owner satisfaction survey.

According to senior director of auto testing at Consumer Reports Jake Fisher, reliability usually undermines satisfaction, but there are exceptions.

“When a vehicle has an enthusiastic following, like with Tesla, owners may overlook some issues. We’ve seen this with other vehicles such as the Jeep Wrangler and Chevrolet Corvette.”

Tesla’s response

In response to the Model 3 losing its recommendation, Tesla replied it has already fixed many of the issues pin-pointed by owners.

“The vast majority of these issues have already been corrected through design and manufacturing improvements, and we are already seeing a significant improvement in our field data.”

Consumer Reports dropped its recommendation for the Model S in October 2018 due to issues with the air suspension. The Model X has never earned a recommendation due to consistently below-average reliability, especially with its falcon wing rear doors.

more photos...
  • Loquacious Borborygmus

    Despite reliability issues, Model 3 owners are still happy with the vehicle, placing the sedan among the top mpdels Consumer Reports’ recent owner satisfaction survey.
    Consumer Reports doing any of these surveys on Motoring websites perchance? :-“

  • Mr. EP9

    Wouldn’t be the first time this has happened.

  • Bo Hanan
  • BlackPegasus

    Tesla (as a company) is still in beta testing mode. It’s a niche product that’s overdue for refinement. And as a result it’s not a company that’s ready for my expectations nor my money.

    • ➡️ProtectOurHeritage⬅️

      And that’s what happens when car manufacturers start from nothing, with no experience, and expand too quickly. We lost many companies in the 20th Century for the same thing. Tesla is no different in the 21st Century.

  • EL CHAPO THA GREAT

    OH NO, Not TESLA. I thought they were reliable and better than GM and Ford

    • BGM

      And with Elon *Pontifex Maximus* Musk at the helm! How could they fail like that?

  • EM1

    And I give Consumer Report, a rating of being unreliable and biased bunch of SOy Boys.

    • ➡️ProtectOurHeritage⬅️

      Easier to call Consumer Reports names, than get drugged-up Elon to sort out his trash cars?
      Thought so.

    • Loquacious Borborygmus

      I’d have thought Tesla’s ethos would be right up their street.

  • D4VE THEFIRST

    It’s not a bug, it’s a feature!

  • Daniela Wolf

    Don’t worry! Updates over the air will solve these Tesla esclusive “features”.^^

  • songoku64

    Only SJWs buy crappy Teslas

This 1988 Alfa Romeo Milano Verde V6 Can Help You Earn Your Petrolhead Stripes

Powering this 1988 Alfa Romeo Milano Verde is a rebuilt 3.0-liter V6 engine.

This Customized 2020 Toyota Supra By Autotuned Is Wonderfully Orange

A new Supra with a towering rear wing , carbon splitter and skirts and gloss black rims certainly looks the part.

2020 Corvette Stingray Delivers Unbelievable Numbers On The Dyno

The 2020 Chevrolet Corvette Stingray’s V8 may actually deliver around 650 hp.

Nissan’s 2019 Formula E Car Features Kimono-Inspired Livery

This new look, which is inspired fron Japanese tradition, will also be featured on the Nissan LEAF NISMO RC.

Dodge Shoots Down Alleged Easter Egg Indicating Next Challenger Will Arrive In 2023

An odo readout in an image for the 2020MY was interpreted as an Easter Egg, but the company has flatly denied it.

2020 Nissan Serena Given The Autech Sporty Overhaul In Japan

Nissan’s in-house tuner is giving the Serena minivan sharper looks inside and out and will launch it at the upcoming Tokyo Motor Show.

Grand Cherokee Driver’s Day Goes Horribly Bad In 1.5 Seconds

We’re pretty sure the driver of that Jeep instantly regretted maneuvering in front of the pickup truck.

You Can Own A Toyota Century GRMN Just Like Akio Toyoda But There’s A Catch

The Toyota Century GRMN is available in 1/18 scale model guise for just over $180.

2020 Porsche 911 GTS Cabriolet Spied Totally Undisguised At The Nürburgring

Following the equally revealing spy shots of the 992 GTS Coupe, it’s time to check out the Cabriolet model.

Bloodhound Land Speed Record Car Arrives In South African Desert For Testing

The Bloodhound LSR jet car is gearing up for its first 500 mph tests.