- Honda faces lawsuit over persistent Prologue axle noise.
- Two owners cite popping and clicking after early delivery.
- Dealers replaced CV axles but noises reportedly remain.
Honda’s all-electric Prologue has found itself under legal scrutiny following reports of some rather odd drivetrain noises. Not long after the company warned US dealers that certain 2024–2026 Prologue models might require repairs due to clicking or ratcheting-type sounds from the drive axles, a lawsuit followed. Owners say the noises can linger even after a trip, sometimes more than one, to the dealership.
A class action lawsuit filed in Pennsylvania names two Prologue owners who say their SUVs developed unusual noises from the front axle. One of them, Ashley Custer, leased a 2024 Prologue in May 2025 and soon began hearing the sounds, prompting a trip to the dealer with just 4,039 miles (6,500 km) on the odometer.
Read: She Expected 200K Miles From Her V6, Now She’s Suing Honda
After she reported a creaking noise when turning, the Honda dealer replaced the CV axles. That, however, didn’t solve the problem. Custer returned to the dealership in November, where she was told no repair was currently available. An associated repair order reportedly noted that she was “experiencing the suspension noise that we are familiar with and have seen on other Prologues,” adding that it is a “known issue that Honda is working on.”
She took her Prologue to a dealer last month, but was again told that no repairs were available. Similarly, the second plaintiff, Jorge Santiago, drives a 2024 Prologue and started noticing popping and clicking sounds shortly after taking delivery. Despite the car also being taken to a dealership, it hasn’t been fixed.
What’s The Fix?
In December, Honda issued a Tech Line to dealerships, asking them to verify the noise of faulty Prologue models, inspect for damage, and make any necessary repairs. However, the lawsuit claims that the fix is pointless as Honda is simply using the same defective front axles and components. As such, the noise continues, even after multiple dealership visits.
The lawsuit claims that Honda was aware of the “abnormal and anxiety-inducing noises” when it first started selling the all-electric Prologue.
