As one of the leaders in the field of connectivity within the automotive industry, Volvo is looking to change the delivery experience by launching a new service that will get your online shopping in under two hours.
The Swedish automaker is working in collaboration with start-up company Urb-it, whose real-time delivery service ensures customers will be receiving their orders within two hours since clicking the buy button on their smartphones.
In order to ensure a high-class service with maximum transparency, Urb-it will vet each “urber” strictly so that customers will always know the name of the individual that’s delivering their shopping to them.
The way the service works is that once the “urber” receives your order, they’ll collect the items by presenting a special order code. Afterwards, they’ll take your package and deliver it straight to your personal car in under two hours.
“We understand the value of the In-car Delivery service we have developed. We’ve all had phone calls at work from delivery people trying to deliver packages to our homes that need to be signed for when there is no one home. With our In-car Delivery service we effectively turn your car into a delivery location and assign a one-time digital key to the delivery person, effectively eliminating delivery failure,” explained Bjorn Annwall, Volvo’s senior VP of marketing & sales.
Annwall went on to say that “If the package is not delivered in less than two hours, delivery is free,” which is a clever way to keep workers motivated and at the same time build trust with customers.
Urb-it will be added to Volvo’s current In-Car delivery service in Stockholm for a short trial period in 2016. The goal however is to expand the service to several European cities this year and over 200 cities worldwide by 2025.