Many Belgrade residents have spotted a rather unusual Mercedes-Benz C-Class Coupé on city streets, and their photos of the car have sparked a social media frenzy in Serbia.
As you can imagine, the texts printed on the car are not very flattering for Mercedes, quite the contrary. The print on the side of the vehicle reads: “Mercedes is trash, 30,000 km clutch set not supported by warranty.”
In order to really get his message across, the owner put up another inscription on the bonnet that says: “Mercedes is trash, starter replaced at 13,000 km, clutch set at 30,000 km, both not covered by warranty.”
While the messages are pretty self-explanatory, it’s clear that the owner of the car insists his C-Class Coupe had a faulty starter at only 13,000 km (8,000 miles) and a faulty clutch at 30,000 km (18,600 miles), none of which were replaced under warranty. The local Mercedes-Benz subsidiary better have a good reason for refusing warranty claims on a brand new car.
Oftentimes automakers reject warranty claims by shifting the blame on consumers for alleged improper use. We suspect that is the case here, although we can’t know whether the driver really abused the car or not. But even if he did (not that we condone that sort of behavior), Mercedes probably would have stood more to gain from avoiding this sort of situation, especially since it could have a negative effect on the brand’s reputation.
Thanks to Nikola for the tip!