Bugatti Monitors Each Chiron’s Telemetry Remotely In Real Time

If there’s something wrong with your Chiron, Bugatti can dispatch one of its “flying doctors.” The on-call technicians can fly out to the car’s location at a moment’s notice to deal with it in person. But the “doctor” doesn’t need to wait until he gets there in order to see what’s wrong.

The Alsatian automaker fits each of its hypercars with a telemetry system that monitors thousands of the car’s parameters. And it can transmit them back to the factory in real time. It’s the type of system typically employed in Formula One or DTM. But the manufacturer says it’s the only one using it on a road car. (The closest we’ve seen is Koenigsegg, whose founding chief executive can track where all his cars are at any given time via a dedicated app.)

“Bugatti’s telemetry system is our version of the connected car – exclusive and individual for our customers and saving time and money for our developers,” said electrical engineer Nortbert Uffmann, who’s responsible for the system. “This is ‘Connected Car‘ à la Bugatti, and it has already been available for more than a decade.”

Diagnostic For The Flying Doctor

The system is installed in a small aluminum device about the size of a shoebox. Inside it’s packed with electronics and radio transmitters that communicate back to headquarters via cellular connectivity.

That’s how one of the flying doctors was able to determine, for example, that a Chiron in the Persian Gulf region had one of its tires under-inflated before he got on a plane to travel 6,000 kilometers (3,700 miles) to the car’s location. It also serves as a LoJack of sorts, tracking a vehicle’s location in case it’s stolen and notifying the owner (and manufacturer) if something suspicious is going on. Like if it’s been loaded onto a truck, for example.

Bugatti first installed the telemetry system in the Veyron back in 2004. But the latest version now fitted to the Chiron upgrades on the original capabilities by transmitting it all in real time. “At that time, we really broke new ground,” says Uffmann. “Bugatti is the first automobile manufacturer to apply telemetry on a production vehicle. And we are still unique in this respect.”

The automaker employs three “flying doctors,” each responsible for a geographic region. There’s one for Europe (and Russia), another for the Middle East and Asia Pacific regions, and a third for North America. If something’s wrong with one of the cars under their care, the technician gets an alert right on his phone, and can communicate directly with the owner.

“Our customers have the most demanding requirements for individual support in all areas of their lives. That also applies to their vehicle fleets and automobile collections,” says Hendrik Malinowski, Bugatti’s head of sales. “In this area too, Bugatti goes one step further than other manufacturers. With our telemetry system, we can provide our customers with assistance in all technical matters related to their Bugatti. At any hour of the day and, if necessary, also of the night.”

more photos...
  • Six_Tymes

    very cool, THAT is amazing customer support. Matched by its price.

  • lagunas3ca

    Not as sophisticated as Ford GT’s computing systems.

    • baofe

      Doubt the owner of a Bugatti cares. In fact, they probably have a GT out in the courtyard.

  • kachuks

    At some point all cars will be able to lock in the seatbelt restraints, keep the doors shut and autonomously deliver you straight to the police station.

  • Moveon Libtards

    Big brother always watching you…not cool at all.

  • I bet those flying doctors had great miles in their airline loyalty card.

Skoda CEO Tells Employees Not To Worry About Potential Move Downmarket

VW reportedly wants Skoda to play in the market segment of cars costing between €10,000 and €20,000.

Huawei To Use 5G To Develop Advanced Self-Driving Car Radars

Huawei is looking to increase its presence in the autonomous technology industry.

VW Will Let You Test Drive A Touareg For Two Days In The UK

UK pricing for VW’s flagship SUV kicks off from £49,135 in SEL trim with a V6 diesel.

China-Bound Skoda Kamiq GT Joins The Crossover Coupe Party

The Kamiq GT will be officially launched on November 4 and is limited to the Chinese car market.

Subaru WRX STI EJ20 Final Edition Drops The Curtain On Legendary Engine

Subaru will build 555 units of the WRX STI EJ20 Final Edition, and all are destined for the domestic market.

Levorg Pre-Production Prototype Shows Subaru’s Next-Gen Mid-Size Wagon

The new Levorg will launch in Japan in Q2 2020 with a new boxer engine and a comprehensive safety gear suite.

Mitsubishi Super Height K-Wagon Concept Previews Roomy Kei Car For Japan

Mitsubishi claims its latest kei car features the largest rear door opening and back seat legroom in its class.

2020 Alpina B3 Sedan Takes A Swing At The Upcoming BMW M3

Alpina’s 3-Series-based sports saloon boasts 455 HP, hits 62 mph in 3.8 seconds and tops out at 188 mph.

Mitsubishi MI-Tech Concept Packs Augmented Reality Windshield, Sophisticated PHEV Drivetrain

The MI-Tech Concept’s plug-in hybrid system features a gas turbine engine-generator and electric motors in all four wheels.

2020 Mazda CX-8 Unveiled With More Features, New Special Edition

Making its debut at the Japanese event, the updated CX-8 is already on sale in its home market.