- Tesla launched its robotaxi service in Austin with vetted users and influencers only.
- The new service runs daily from 6 a.m. to midnight and charges a flat fee of $4.20.
- Early users access rides through a dedicated app and control features from the screen.
While some Democratic lawmakers urged Tesla to delay the rollout of its robotaxi service in Austin, Texas, the program officially kicked off on Sunday. It’s believed that around 12 Tesla Model Y robotaxis have hit the city streets and are operating in a small, geofenced area. And while the vehicles are indeed driving themselves, the company is keeping a light foot on the accelerator when it comes to public exposure.
Read: Tesla’s Robotaxi Launch Comes With Strict Rules And A ‘Safety Monitor’
Videos from early users, mostly influencers, reveal that each Robotaxi comes with a “safety driver” seated in the passenger seat. Yes, the passenger seat. It’s not entirely clear why Tesla made that choice, except maybe to reinforce the optics of a driverless experience.
After all, someone behind the wheel would be a dead giveaway that the system still needs supervision. Putting them in the passenger seat keeps up appearance, technically driverless, but not totally.
Among the first people to use the service were vetted customers who received early-access invitations from Tesla. As reported by TechCrunch, many of these are strong supporters of the Tesla brand. Evidently, the electric car manufacturer doesn’t yet want the general public to experience the service, obviously aware that mistakes or hiccups with the service could instantly draw a lot of criticism.
A $4.20 Ride with a Side of Caution
Early rides are priced at a very on-brand $4.20 flat rate, and the service runs from 6:00 a.m. to midnight, seven days a week, unless bad weather rolls in. In that case, the robotaxis are grounded. Probably a wise move considering even humans struggle with Texas thunderstorms.
The service appears to operate in a very similar way to Waymo’s. Users need to download a specific Robotaxi app and can then order a ride. Once inside, the vehicle’s rear passenger display will display navigation details and the expected arrival time. Additionally, passengers can control the audio through the rear screen.
For the most part, the system appears to perform quite well, navigating certain roads in South Austin with relative ease. However, one video shared to YouTube by a TechCrunch reporter shows a Model Y Robotaxi unnecessarily braking and coming to a stop twice, after passing several parked police cars at a nearby crime scene.