Electric vehicle demand is set to crash this month after tax credits vanish and buyers back away
The top-performing brand in one segment has an impressive 67 percent loyalty rate, JD Power data shows
Jaguar made a surprising appearance in the top five of this year’s Initial Quality Study by J.D. Power
Owners of ICE vehicles were more happy than those driving electric and PHEV cars
With prices down and inventory up, people hate car dealerships slightly less
Drivers cited smartphone connection issues and annoying warnings from safety systems as major gripes in the 2024 J.D. Power Initial Quality Study
Lack of understanding about EV incentives, cheap gas and high interest rates are all cited as reasons buyers aren’t more motivated to go electric
Most BEV owners will consider going electric again next time around, but almost 40 percent of new EV owners tempted to switch back to ICE
Two thirds of brands became less dependable this year, but Toyota and Lexus vehicles still remain at the top
Hyundai’s mobile app was rated as the best in the industry, according to J.D. Power, while Audi’s was the worst
J.D. Power finds that the difficulties of pandemic shopping are in the rearview mirror, and buyers are more satisfied. Now, if only dealers were better at selling EVs
Only 27 percent of Americans are comfortable about sharing the road with autonomous vehicles, and 60 percent of riders say that they drive worse than humans
A J.D. Power study found that as dealer inventory rises and competition increases, consumers are losing their brand loyalties, but some automakers are finding ways to hang on to their customer base
Tesla accounted for 59.5% of all new EVs sold in the U.S. through the first seven months of the year
Local automaker Zeekr came first this year, with a satisfaction score of 792/1,000 points
A wave of EV startups means a lot of new technology to wow customers, but that innovation comes at the cost of a lot of problems for owners
As more and more buyers opt for EVs, satisfaction with the public charging network that keeps them moving is lower than ever
Global sales of the Italian brand increased by 57%
