AT&T’s phase out of its 2G network will disable BMW’s roadside assistance service for many of the brand’s models, but thankfully, an upgrade will be provided free of charge to customers.
The roadside assistance used by the German brand sees it automatically being notified if one of its vehicles crash and allows drivers to request help for roadside issues. However, when 2017 begins, this service will be disconnected.
To resolve this, BMW is offering to retrofit updated cellular technologies into its vehicles for free. Those affected by the 2G disconnect consist of all 2013 and earlier models, 2014 X6s, 2015 and earlier X1s and 2016 and earlier Z4 models.
Despite the option of the retrofit, BMW admits that many owners don’t use the service and won’t want the upgrade. If that’s the case, these customers can get a $300 voucher to spend on BMW accessories or a $200 Visa gift card.