Here’s What CR Has To Say About Their New Volvo XC60

The Volvo XC60 has come a long way, design, and technology wise, as it features new underpinnings and the looks of the larger XC90.

It also gets a more spacious cabin, with plenty of premium materials, such as wood and chrome trim, which can sit up to 5 adults easily, but it appears that the new 9-inch infotainment system is not exactly user-friendly, Consumer Reports says.

This feature requires lots of swiping and tapping to change the radio station, or to set the right temperature, so users are advised to get familiarized with it before driving off, as it can be very distracting to operate on the go.

Once in motion, you will notice that there is very little engine and noise coming into the cabin, and that the handling has improved. Don’t expect the same agility found on a similar Audi or BMW, because you won’t find it, and if you’re looking for a smooth and comfortable ride, you’re probably better with a German compact luxury SUV, because the XC60 is stiff.

CR will continue to give their feedback on the new Volvo XC90 over the coming months, as they have paid $50,040 for their own example, a T5 AWD Momentum, fitted with a few extras, so it should be interesting to find out what the vehicle feels like in the long run.


  • Rocket

    Hard to believe I’m writing it, but I can’t disagree with any of CR’s findings. I might be able to live with the overrated 4-cylinder powertrain and slightly stiff ride, but Sensus is an absolute deal-breaker. It’s a shame because they are cranking out some beautiful cars.

  • Benjamin B.

    Upgraded to the larger 20 inch wheels and complained about a stiff ride? I love Consumer Reports and what they do. I really do. But I’m surprised they option the larger wheels on a Volvo. The fact that 20 inch wheels is available on a Volvo crossover is odd.

    • Rocket

      You can even get 21″ wheels.

      • KF

        Actually even 22″.

    • Erzhik

      Getting 20 inch wheels without optional air suspension (Volvo offers that too) is stupid. And the result will always be the same.

  • Mark S

    As stiff as a X3, I doubt it. Oh and they got the big wheels….. Consumers Reports just doesn’t have the creditability it once had.

  • BlackPegasus

    Over $50K for a compact crossover whose brand can’t decide if it’s actually a “Luxury Brand” or not?

    I think not… As beautiful and well appointed as this vehicle is, over $50K for a compact 4 banger is insulting.

    • KF

      Can’t decide? Where have you been since the XC90 came out…

      And the new XC60 is nothing short of luxury, go try one.

  • KF

    Sensus is a very well thought out UI, having driven the XC90 many times…it just gets easier each time. The distraction part, don’t really get it…the XC90 came in 2014 and till this day no accidents due to the UI have been reported.

    • Tostik

      So many reviewers have said Sensus is excellent and easy to use. Once again, CR seems clueless.

      • Kenneth

        So many reviewers (virtually all) answer to their advertisers. Consumer Reports doesn’t take advertising money, and their reviews often reflect that difference. They buy their test vehicles, rather than take loaners from the press fleets.

        • Tostik

          I’ve owned a couple of Volvos, and CR reviews of these cars are indeed clueless. I have some friends who own Volvos, and they think CR is clueless about Volvos. We’ve wondered aloud about what car they’ve actually driven when they’ve done these reviews, because they certainly aren’t Volvos. And I could list a number of obvious CR screw-ups other than Volvos. Like some one said, CR should confine themselves to reviewing kitchen appliances.

          • Kenneth

            “We’ve wondered aloud about what car they’ve actually driven when they’ve done these reviews, because they certainly aren’t Volvos.”

            You’re CERTAIN of that? You and all your (supposed) Volvo owning friends? This outrageous – if not patently ridiculous – opinion gives even more credibility to CR than your anonymous self. What do you think CR’s motivation might be to make up fictitious reviews, considering that their non-manufacturer-supplied-car reviews always discuss both positives and negatives? For more “enthusiast-oriented” reviews, you can certainly read C&D, Auto Week, etc., etc. – where they surround their “reviews” with sales promotions for the car being reviewed/promoted.

          • Tostik

            Incompetence. Listening to them talk about Volvo’s stiff ride is like listening to fingernails on a chalk board. No, Volvo SUVs don’t have a mushy floaty-boaty ride like American and Japanese equivalents, but Volvo SUVs do have excellent driving dynamics. I live in the foothills of Colorado, and I know how my wife’s XC60 performs on the many mountain highway curves. It is excellent for an SUV. And while the ride is a little on the stiff side, Volvo seats are fantastic, and the ride is still comfortable. Take it from some one who’s had a bad back injury.

            C&D has been pretty hard on Volvo too, IMHO, but at least their competent in their analysis, and I know they’re just coming from a different place than Volvo is. I have no idea where CR is coming from.

  • Erzhik

    20 inch wheels on regular suspension. The logic there.

  • Erzhik

    This is one gorgeous car and I’d take this over any German counterpart without hesitating.

  • Pilz

    Volvo is a safety focused company, yet they make you take your eyes off the road to adjust the A/C. Little things like this are why I’m glad I bought a Audi SQ5 over this. The Volvo looks elegant, although I doubt it offers the same level of sophistication, build quality etc of its German competition. My SQ5 rides on 21’s and is exceptionally smooth, granted I do have an air suspension.

  • badcyclist

    CRs automotive reviews have always been questionable, but they have gotten worse and worse over the last couple of years, and they just can’t stop digging themselves in deeper with their head-scratching reviews. The XC60 is a terrific car, full stop.

    For one thing, CRs complaints about that the Sensus system is “too complicated” says a lot more about CRs reviewers than it says about the Sensus system, which is actually very easy and intuitive to use.

    • Kenneth

      CR describes systems as user-friendly or not in comparison to other systems; it shouldn’t be that “head scratching” unless you’re perpetually biased against their “always questionable” testing procedures.

  • Captain Kay

    There’s always good and bad points with having touch screen. But I must say I it always distracting when you get a new car and want to do something while driving.

  • HLS

    The criticism of Sensus is rubbish. They probably just took delivery of the car without being taught how the system works. Raising or lowering the temp is as simple as pressing the voice command button on the steering wheel, then just tell it to raise or lower the temperature. Radio stations can be changed from the steering wheel as well. As a owner of a 2017 S90 I speak from experience. CR even was harsh on their review of the XC90 which happens to be one of the most awarded vehicles in history. Wonder what they have against Volvo.

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