Tesla Slams Consumer Reports For Giving Model 3 Average Reliability Rating

Tesla has slammed Consumer Reports for giving the Model 3 an average reliability rating despite not yet driving the brand’s entry-level EV.

In Consumer Reports annual reliability survey, it was predicted that the Model 3 will have average reliability because of the large amount of technology it shares with the Model S sedan.

In an interview with Bloomberg, Consumer Reports director of auto testing Jake Fisher said that if the Model S wasn’t given an above-average reliability rating, the Model 3’s rating would have been below average.

“They realize that it’s important to get this car right. We would’ve not predicted average for the Model 3 unless we saw above-average data for the Model S. If the Model S was still just average, we would’ve not made that prediction.”

While Consumer Reports is widely regarded as a credible source for vehicle information, Tesla has accused the publication of “inaccurate and misleading” reporting.

“Consumer Reports has not yet driven a Model 3, let alone do they know anything substantial about how the Model 3 was designed and engineered. Time and time again, our own data shows that Consumer Reports’ automotive reporting is consistently inaccurate and misleading to consumers,” a Tesla spokeswoman said.


  • pcurve

    My money is with CR on this one. Tesla is still learning how to do quality control and reliability.

    • S3XY

      You don’t have any money, you’re broke.

    • Navy P. Morroccan ✓ᵛᵉʳᶦᶠᶦᵉᵈ

      You shouldn’t put all your trust in CR or at least I wouldn’t.

  • Tex

    I am a fan subscriber, and reader of CR. However, I am skeptical lately about their “predicted” reliability claims. A few months ago, to my surprise, they were predicting the GLC300 to have a “much above average reliability.” Today they announced that the GLC has the lowest 2017 reliability in the junky Mercedes Benz line up. I think it is better to stick to surveys of past experience and performance.

  • after firing 400 employees, now slamming the CR… looks like they’re losing something.

    • S3XY

      They rated a car that they haven’t even driven, you’re as dumb as CR.

  • Callanish

    No way should Consumer reports have the right to label any car with a reliability rating until they’ve actually ran a car long term or have a respectable amount of customer owner feedback. Complete bullshit ratings system they’re using as well.

    • europeon

      It’s a prediction, not a definitive verdict (or label). They were very clear about that.
      It’s only logical to predict that the 3 is going to have and average reliability. based on Tesla’s track record with the slightly above average S and X, models that weren’t rushed, and have a much better (I giggled when I wrote this) built quality.

  • EM1

    After driving a Camry as a rental, CR is the least truth worthy publication out there. I felt the Camry was lame and lacked quality which they praise for.

    • S3XY

      Toyota’s are trash.

      • Auto

        Even the 86? Even the MR2? Even the Supra? Even the Celica? Even all the boring family cars they make that do their job perfectly well?

  • Tinky-Winky

    Looks like someone can’t take criticism well. Tesla is just like their fanboys.

    • Auto

      Sometimes I don’t know which is worse. The cars, or the fans.

      • Finkployd

        the nazis

      • S3XY

        You’re a fan. You don’t have to like Tesla, but you’ll be FORCED to accept them.

        • Auto

          You are a brainwashed Tesla fanboy (or girl), exactly who my comment was directed at. No, I am not a fan of Tesla, in fact I DETEST Tesla. I don’t know what you think you are doing in the comments on this website, only appearing on a article about Tesla. I don’t know if you are trolling people or if you actually think that. Both ways, it’s sad. Very sad. People like you and most of the mainstream media think “Oh, electric cars are here, now everyone will buy them.” False. They think electric cars are selling sooooo well. They aren’t. They make up 1% of the global marketplace. They are too expensive for the average consumer, they use Lithium Ion Batteries which do A LOT of damage to the environment, combined with the coal powerplants that they use when the plug in the chargers. Teslas have awful, awful quality for a so called “Luxury” car and the doors on the Model X keep getting stuck which is a HUGE fire hazard. You know you can’t come up with a good argument, so you never respond to anyone’s comments when they tell you that you are wrong. Goodbye, and get out of this comment section. You are not fooling anyone, and we are all sick of your crap.

    • S3XY

      You can’t criticize a car that you haven’t even driven, that’s imbecilic.

      • Tinky-Winky

        Oh there you are, my S3XY boy! I’ve been missing you because what’s a Tesla article without a real Tesla fanboi trolling in the comments, right?! BTW you forgot to like your own comment.

  • Tydogg123 .

    Predicted reliability based on a new model they haven’t driven is a pretty useless report.

  • Bobby Lee

    Seems premature to rate its reliability, but average or above is still allows a vehicle to be recommended by CR.

  • wait a minute

    CR is forecasted to provide average reliability results.

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