Woman Takes Truck In For Service, Sees It At Store And Decides To ‘Steal’ It Back

When you take your vehicle in for service, you expect it to be fixed and returned by professionals. You certainly don’t expect to see it being used by a dealership employee to run errands.

Unfortunately, that’s what happened when Penny Thompson brought her pickup to Mac Haik Flowood Chrysler Dodge Jeep Ram in Flowood, Mississippi.

In a since-deleted Facebook post, Thompson revealed she was driving around town when she noticed her truck tailgating another vehicle. While it’s not unusual for dealership employees to take a quick test drive of vehicles in their care, Thompson decided to follow her truck and was surprised when it stopped at Lowes.

The dealership employee reportedly spent more than 20 minutes in the store, so Thompson decided to take her truck back. As explained in the deleted Facebook post, “I found my spare key … and I [decided to] steal MY OWN DODGE from [the] Lowes parking lot [be]cause ya see I’m a Home Depot kinda girl anyway.”

Also Read: Dealership Employee Takes Customer’s Corvette For Joyride, Gets Caught On Camera

Thompson reportedly returned to the dealership to confront them and was allegedly told the repairs would be free as long as she didn’t post about the incident on social media. She declined and the post quickly went viral.

While the post was eventually deleted, the Clarion Ledger said the dealership’s general manager, William LaGrange, replied to one of Thompson’s posts and said “I am fully aware of the situation that has occurred and I am disgusted that an employee of mine would take a customer’s vehicle for anything other than official use. I take full responsiblity [sic] for what has occurred. Swift action has taken place and will continue to take place.” He went on to say the employee who took the truck was fired and service manager has been suspended.

Given that the posts have been deleted, it’s possible the two sides have come to some sort of arrangement. That remains unclear, but Thompson reportedly made another post describing the incident as a “stupid mistake” and one that didn’t cause any damage to her truck.

The dealership, for its part, posted a Facebook message saying they strive to “always exceed our customers’ expectations” but they “recently fell short of this goal and have taken appropriate company action against the employee who violated our policies.”

H/T to Jalopnik

Public Announcement:Mac Haik Flowood strives to always exceed our customers expectations. Our Texas and Mississippi…

Gepostet von Mac Haik Flowood Chrysler Dodge Jeep Ram am Freitag, 19. April 2019


    Do americans think without acting?

    • Ken Lyns

      No, Americans sue without thinking. Exceptionally, she didn’t sue…

    • ChrisInIL

      Do you think without posting?


      • .. EL CHAPO THA GREAT 🤴🏻

        -Another triggered american as always

        Man, you are one emotional cuck aren’t you

        • ChrisInIL

          You post an emotional and utterly ridiculous comment, and then claim I’m being emotional in another emotional and utterly ridiculous comment. Got it.

          “Triggered” and “cuck”. I’m sure you can do better than that.

          • .. EL CHAPO THA GREAT 🤴🏻

            You actions already answered my question. Now move along murican

          • ChrisInIL

            Since you have no idea what my actions are, how could that answer your question? (which wasn’t a question – it was a statement posed as a question).

            You really are into histrionics, aren’t you.

          • .. EL CHAPO THA GREAT 🤴🏻

            You do enjoy arguing online, don’t you

          • ChrisInIL

            You sure do like overcompensating for some….shortcoming…online, don’t you?

            It’s the only valid reason for the tripe you post.

          • .. EL CHAPO THA GREAT 🤴🏻

            And you’re proving my point.

          • ChrisInIL

            I’m proving my own point.

  • Six_Tymes

    FIRE that employee. and way to go lady! that was a smart move on her part.

    • Matt

      They did fire the employee…

  • lagann

    She got a big payout. Good for her.

    • brn

      Something happened that shouldn’t. She wasn’t really harmed. Yea, they owe her something, but a big payout?

  • Kash

    My favorite part in all of this is “…I’m a Home Depot kinda girl anyway.” I lost it when I read that. I don’t know why but I did.

  • Maximilian Norlande Rabbitt

    I thought I recognized that building

  • Seats & a steering wheel

    Devils advocate here, but if during the official test drive procedure the mechanic made a stop at the shop but did not abuse the vehicle such as doing burnouts or doughnuts or dragracing is it really the worst thing that you could do to someone’s car ? It’s unprofessional no doubt, but if it was a case of killing two birds with one stone I would have thought a free service would be it.

    • Knotmyrealname

      They have their own vehicles for errands. The idiot was obviously shopping in work time. He deserves the boot, especially in these days of social media and camera omnipresence.

  • Bash

    I swear Some people!!!

  • Paul

    The splainin’ and back peddling have thus begun. Shame on the employee.

  • BlackPegasus

    Yes, for every video that surfaces online, there are countless other incidents of service center techs, valets and other employees taking your car out on a joyride or errands. Keep a dashcam in your car that sends notifications to your phone when movement is detected.

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