- Tesla Cybertruck buyer and vlogger Thomas Remo experiences a critical steering system failure as he’s driving the EV off the lot.
- After turning the truck off and back on again, he was able to continue driving, but experiences the same critical failure every time he accelerates in “Beast Mode.”
- After a short time, he says that his truck is “bricked,” and it must be taken to a service center, where a wiring harness is replaced free of charge.
Tesla’s notorious reputation for its lack of quality control is well-known, with some owners resorting to selling delivery inspection sheets to assist others. Apparently, Thomas Remo, host of the YouTube channel Gear Down, could have benefited from one of these sheets for his Cybertruck, as upon driving it off the lot, he encountered a critical steering issue.
In a vlog style video, Remo takes the viewer along with him to go pick up his new truck at the Tesla store. After taking a few minutes to explore the Cyberbeast’s features, he jumps into the driver’s seat, and waits to pull out into traffic.
More: Tesla Cybertruck Owner Gets 25 Critical Errors Within 2 Days Of Ownership, And He’s Not Alone
As he turns onto the street, he accelerates, and after recovering from the G forces, quickly realizes that something is amiss as the Cybertruck’s infotainment screen flashes red, and an alarm beeps at him.
Oddly, Remo doesn’t return to the Tesla store immediately but manages to drive a few miles down the road. Eventually, after he pulls off the main road, his speed is limited to just a few miles per hour, forcing him to stop. He then reports that the truck was able to start up again, the fault cleared, and he (jokingly) believes it was simply unhappy about being put into Beast mode so quickly after being delivered.
Indeed, every time he goes into Beast Mode, the Cybertruck protests, and although he seems thrilled with the truck, his disappointment at the breakdowns is visible, and with each passing scene, he seems more annoyed. He reports that in his first 44 miles (71 km) with the truck, the warning popped up five times – so many that he is eventually able to restart the vehicle quickly.
“I’m getting good at it – it breaks so much,” he says. “So we can still go Beast Mode light to light, we’ve just got to reset it. “
Unfortunately, Remo’s assessment of the situation proves to be incorrect, and he finds himself stopped in the rain with a truck he describes as “bricked,” waiting for it to be towed away.
In a document from the Tesla Service Department that Remo puts on screen, the problem is described as being connected to the low voltage harness that goes to the ancillary bay. The team replaces it at no cost, and it reports that the Cybertruck is back in operation. I wager Remo is happy that Tesla’s service department hasn’t been eliminated yet.
