Tesla’s Smart Summon Feature Appears Pretty Dumb, Users Already Reporting Accidents

Tesla rolled out their biggest software update ever last week and it didn’t take long for it to start causing havoc.

Dubbed Software Version 10.0, the update includes a Smart Summon feature for customers who paid for Enhanced Autopilot or Full Self-Driving Capability.

Billed as a “perfect feature to use if you have an overflowing shopping cart, are dealing with a fussy child or simply don’t want to walk to your car through the rain,” the Smart Summon function is designed to allow your Tesla to autonomously navigate a parking lot and come pick you up at the entrance to a building.

While it sounds like a cool feature, YouTube and Twitter were quickly filled with videos showing the system looking more dumb than smart. It’s hard to know where to begin, but let’s start with Daniel Spalding’s video which shows the function working somewhat well.

Also Read: Tesla Introduces V10.0 Software With Smart Summon And Netflix

As you can see in the clip, Spalding taps a button on the Tesla app that says “Come to Me.” The Model 3 slowly pulls out of its parking space, but quickly comes to a halt as it notices a pedestrian and bicyclist nearby. Even after both are a significant distance away from the vehicle, it just sits there on the wrong side of the aisle while someone in the background suggests its “freaking out.”

After a pause, the car drives on the wrong side of the aisle before pulling pretty far out into an intersection. It eventually arrives near the owner and effectively blocks the roadway.

That’s just one clip and there are countless other showing the system working with varying degrees of success. Twitter user @abgoswami said they tried the system in their empty driveway, but the vehicle “went forward and ran into the side of [the] garage.” That post was accompanied by a picture showing a Tesla with a crushed front fender and some paint scrapes.

Another Twitter user posted a clip of a Model 3 being summoned and nearly getting into a collision. After exiting its parking space, the car pulled too far out into an intersection and nearly got hit a by a crossover.  This was clearly a surprise as the woman recording the video gasps and says “Oh my god.”

Another clip, noticed by The Drive, actually showed a Model 3 getting into a collision with a Lexus that was backing up. It’s a bit difficult to assign blame for that incident, but a human driver might have been able to prevent it by honking or taking evasive action.

While the system appears to have some issues, Tesla’s fine print says “Smart Summon is only intended for use in private parking lots and driveways. You are still responsible for your car and must monitor it and its surroundings at all times and be within your line of sight because it may not detect all obstacles.” The company added to “Be especially careful around quick moving people, bicycles and cars.”

  • Ron

    That looks far more annoying than cool. It was all over the road and took forever. If anyone is that lazy, a handicap sticker is probably the way to go.

  • Craig

    Not sure what’s dumb about it. Certainly no less ‘dumb’ than sitting in your car as if you were a 5 year old while the car drives you to school.

  • Rocket

    Tesla released technology that wasn’t fully baked? I’m shocked!

  • salamOOn

    “Pretty Dumb” feature for “Pretty Dumb” people….

  • robotlogic

    Let me help you correct your headline. “Some Tesla Users Appear To Be Dumb, They Are The Ones Having Accidents While Learning How To Properly Use Tesla’s Smart Summon Feature”.

    • Matt

      What are the users doing wrong? You literally just push the button “come to me” on the App and the car does the rest.

  • I’VE WATCHED A FEW OF THESE VIDEOS AND I MUST SAY IT DOESN’T LOOK LIKE IT’S READY YET. FIRST OFF IT SHOULD HAVE THE FLASHERS ON WHILE MOVING. SECOND, IT HAS TO MOVE MUCH FASTER AND WITHOUT HESITATION SO AS NOT TO PISS OTHER DRIVERS OFF.
    I’VE SEEN VIDEOS OF TESLA’S ON WINDING ROADS ON AUTO-PILOT DOING JUST FINE SO I DON’T KNOW WHY IT CAN’T DO SIMPLE MANEUVERS IN PARKING LOTS. NO DOUBT A SOFTWARE UPDATE WILL BE COMING SOON.

  • pcurve

    Great. Let’s test half baked features when there are other people’s properties around.

    • Jay

      That’s what autopilot is. They are on public roads already. Morons are governing America and this crap is being allowed.

    • Mike anonymous

      I was a bit more concerned with ‘other people lives’ rather than ‘just’ their property, but agreed. When full versions of software are released, it should be up to the company to find and remove any bugs before the ‘gold-master version’.

      It would seem with the way it is currently functioning, that it is more of a ‘beta’ then a feature that belongs on a public release of software.

  • thejohnnycanuck

    Never mind just one Tesla, imagine a bunch of them choking up a parking lot.

    Can’t wait for the first parking lot rage video. I give it about a week.

    • TRB0T0Y

      I may very well star in that. I go to a gym next to a big Google headquarters. The parking garage is a circus, and they even have valets double parking cars all over the place. Lord have mercy on the entitled twats that try to use summon in that place.

      • Enter Ranting

        The idea that someone going to the gym would be too lazy to walk to their car is perfect.

  • Carenthusiast

    Elon tweets ‘version 10.1 to be released in a week to fix all the bugs’…..lol!

  • db

    I’m sure these will go over well in a Costco parking lot on a Saturday.

    If Tesla owners think they aren’t feeling “the love” now, they ain’t seen nothing yet.

  • Dude

    Yikes. This is pretty bad even for Tesla.

    • Dude

      And people in the replies of the tweets keep blindly defending this half-baked feature… Ugh It sucks when idiots like something that you also like…

  • Mr. EP9

    Unsurprising.

  • Alduin

    Dumb company,dumb CEO and dumb owners of Teslas spells disaster.

  • surfshop

    Its like they continually shoot themselves in the foot

  • EyalN

    Why the government let Tesla do whatever they want?
    If Tesla does it you know that it doesn’t work.

    • exeptor

      Look at the global picture – if government set too much restrictions then the progress will be slowed down. They know that USA is what it is because taking risks and this is exactly what they did. I believe that long term it will pay off.

      • TRB0T0Y

        But at what cost to society? Wrecks, slow moving unmanned cars, driving on the wrong side…Seems like a high price to pay just so Stephan Skinnyjeans doesn’t have to walk to his car.

        • exeptor

          Agree that the price is too high sometimes and that’s why there always will be a clash of ideas – socialism vs. capitalism, etc. I really don’t know what to say or which side to choose – sometimes when I see how people struggle because of someone else’s greed I feel deeply socialist, but then I think about it and realize that there is no perfect world and no matter if we like it or not most of the people are just a resource as everything else. Bad world, bit still the best we had so far … hope for better.

      • salamOOn

        you cant have newest matrix led or laser headlights in the US but you can have betatesting in real life…. #justusathings

  • Finkployd

    First video, the Tesla doesn’t have priority, the person summoning it should’ve stopped pressing the “come to me” button when he saw another vehicle approaching.

    Second video, the Tesla has priority, the person exiting their parking spot is at fault for backing into it.

    How is it Tesla’s fault ?

    • TRB0T0Y

      If a human was driving, they likely would have seen the reverse lights, and either stopped or honked to alert the Lexus. This would be Tesla’s fault for once again foisting dangerous, unproven tech on all of society, solely so Tesla owners can play with their toy at our expense.

      • Finkployd

        A human was definitely driving the Lexus and they still backed up in another car so I wouldn’t make such assumptions

  • I’m shocked! SHOCKED!!!

    well not that shocked…

  • JqC

    I urge all these people to keep doing this. With every failure, Tesla’s machine learning algorithm gets better. On behalf of all the future users and beneficiaries of autonomy, I thank you all.

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